FAQs
We are a specialty door company and we work mostly in the King and Snohomish counties of Washington state. We commonly work with general contractors, remodeling companies, and designers that are working on new construction and remodel, both residential and commercial. Also, we work with property managers, DIYers and individual homeowners on their own residential needs. Look below for common questions.
Why should I work with Interbay Door?
We take pride in every job, whether big or small. We promise to give the same proper care and attention to all orders that we receive. When you work with Interbay Door, you’ll receive quality
work from start to finish. Our experience and attention to detail leads to happy customers and beautiful doors. We provide competitive pricing, are knowledgeable in our field, have a skilled shop for customized solutions, and more.
Can we order custom doors from you?
Absolutely! Have a great design and vision for your home? We will work with you to get the details right and find a custom door that suits your needs.
What kind of services to do you offer?
We can repair doors, match existing door frames with a new door, custom hang new doors, provide site measuring and walkthrough, delivery, and more.
Do you deliver only to King and Snohomish County?
We are available to deliver outside that radius. Our delivery rates may increase depending on your area. We do not travel outside of Washington state and we may be limited due to selected ferries and highways.
What is your turn around time?
It depends on what you order. If the products that you are looking for are common, they will most likely be in stock with our manufacturers and can be a 1-to-4-week turnaround. If you are ordering something large or with custom details, it can be closer to a 12-to-16-week turnaround, as your item needs to be constructed prior to delivery.
I need to replace my door; can you match to my existing jamb and door frame?
Yes, we can. If you bring us your existing door, we can match your new door to your existing and it will fit where the old door fits without having to replace the frame.
What do you carry in stock?
Generally, we order items to your specifications. We work with our suppliers to provide the best possible lead times and proactively work with you to get you doors on site at the right time.
Do you install doors?
At this time, although, we do not offer installation services, we work with a lot of people who do, and we are compiling a list of recommendations that we can offer you for our trusted installers. We encourage all homeowners that we work with to have an installer or contractor that they trust to install our doors.